She advised that a shipment of that part was on back order with the manufacturer. I cannot believe how bad the service is from Grohe! Please note: to login or register, you are directed to the GROHE Login page. In addition I've had to repair my drywall twice, mold problem, paint, etc.Never buy Grohe. This faucet also features Grohe’s quick installation system, which leads to free your inner do- it- yourself.    The solid brass construction allows this faucet to be beautifully formed, and also durable and safe, as brass will not leach harmful substances in your water.  The 360-degree swivel allows you to install it with the lever either on the left or the right according to preference.  Consumers also raved about the quality and craftsmanship of this faucet.  Some were impressed with the stainless steel braided hose, which is more durable and lasts longer than plastic or cloth ones. This faucet is easy to use, ergonomic, and has lots of cool features. User #352615 1683 posts. He told us as you have directly finalised your deal with company you should contact to the company person. Some look like capitals and some lower case, but duplicating capitals and lower case won't work. So very impressed with Grohe . synthesis of form and function in all our GROHE designs. I called Grohe and spoke with a the very helpful lady that answers the phone at their shop in Roselle, IL. and water everywhere It could have been leaking for a month for all we know. Unfaltering in its execution, this transition unites these three components in a refreshing way. Many floors ruined.Please do your due diligence. I filled out the warranty info online and was told to send it back (no RMA /RGA for tracing purposes??) Grohe is probably better known for their bathroom fixtures, but skills learned in the bathroom are put to good use in the kitchen as well.  After all, both have a similar focus on being that they provide water to the house in a needed area.  Both can also be a place that expresses your personal style, and Grohe has the design team necessary to help you achieve that.  As a matter of fact, in 2012 Grohe won the red dot ‘design team of the year’ award.  If you take a look at Grohe’s list of awards, you’ll see that they have won a number of awards for design. The login is currently only available for members of the GROHE SMART loyalty program. While today specialising in water filtration, it does offer several taps with in-built filtration systems, with dimensions for each model outlined on the Brita website to help you find something for your home. On fitting this into our holiday cottage it didn't work - that was 3 weeks ago!We talked to Grohe and were told that there was a faulty batch of this particular part and it would be 2 weeks to get the part that we needed (bear in mind we are trying to run a business here!) It even has the locking dual- spray function like the similar Ladylux that is much more expensive.  Overall, it is safe to say that Grohe did not skimp on this faucet because of the price.  Rather than simply being cheap and of less quality, this faucet is a good piece at a good price; a true bargain. Shower, stream, and blade spray, amongst which you can easily switch, while the water is running. House of Rohl finds the most exquisite kitchen and bath fixtures around the world. Good job grohe, you just lost a huge account from a hotel developer. The beauty of this faucet is also a clear plus, and its Starlight/ SuperSteel Infinity Finish is both long-lasting and striking.  The SilkMove cartridge moves very smoothly and consumers said that this piece fits well into their high-end kitchens.  It both looks and feels like a quality piece. It hurts to pay that much but 6 years on and they are as smooth as day 1 and have never leaked a drop of water. Shop today! The treads that screw the handle in just disintegrated. Check out all the latest bathroom products from Grohe one of the world's leading bathroom brands. James (construction and plumbing for 43 years). Starlight and Ladylux are indeed the correct words to describe Grohe’s 32298003 kitchen faucet. Exceptional quality. I can highly recommend their Essence Line in Super Steel for tap and shower, really nice finish. GROHE - Luxury fittings for exceptional bathrooms and kitchens. Being original owner and having receipt I contacted Grohe for coverage under limited lifetime warranty. I have been trying to contact both the warranty & customer service departments for 2 months now to get a defective spray head for an Alira 32-999, brushed nickle finish faucet replaced. I called Grohe and was told that most likely the leak from the faucet was caused by a defective cartridge. Grohe: Bathroom Products: Bathroom Taps, Showers & Sanitary Systems in UK that bring luxury and style to your bathroom. Click here to find out more. From Posh or Mizu, to Milli, Grohe, Caroma, Sussex or Roca, we've got something for everyone. ?Yes, I have tried both the customer service and tech/warranty dept. Now the picture began. Hoses are integral to faucet and non replaceable. It also has the SpeedClean anti-lime system. HOLD TIME: over 45 minutes!? Alira is the ideal choice for a hard-working kitchen.Made from GROHE RealSteel - a professional grade, 18/10 stainless steel with inherent antibacterial properties - Alira introduces this hygienic and durable finish to the domestic kitchen. This article contains affiliate links. GROHE’s new FootControl faucets can be turned on and off with a gentle tap of your foot on the base unit, leaving your hands free and your faucet spotless at all times. All free and out of warranty. With all of the cool features of its more expensive cousins, this faucet … - the engineer phoned us the following week to try to help but, sadly, his quick fix didn't work so we had to wait for the part. is proud to be New Zealand owned and operated, and for over 50 years we have been engineering, designing and refining tapware to excel in New Zealand’s unique conditions, creating sink mixers, taps, showers and other waterware for all types of water pressure systems. 2. Finished with a parabolic detail and set at an incline of seven degrees, the lever handle features GROHE SilkMove technology for … Awesome customer service. I called Grohe and was told that most likely the leak from the faucet was caused by a defective cartridge. This was not compatible with the brass fittings. This faucet is easy to use, ergonomic, and has lots of cool features.  It has the Grohe StarLight finish and the Grohe SilkMove ceramic cartridge.  It also has the SpeedClean anti-lime system.  With all of the cool features of its more expensive cousins, this faucet has the added bonus of fitting into smaller budgets.  This faucet has a low profile and a solid feel to it.  It has the same solid brass in it that the most expensive cousins have as well. Whirlpool Enthusiast reference: whrl.pl/Re2xaZ. Ps thank you grohe for saying you have passed onto customer service - any idea when, or if, they might bother contacting us? Product Description. We have used our Grohe shower handset for more than ten years. The tap is solidly engineered and well finished, the quality you’d expect from Grohe. Shop with Afterpay on eligible items. Yesterday the engineer drove over 3 hours to bring it to us - it was the wrong part!!! For over $300 I expected much more.I’ll never recommend or purchase another Grohe product. One button two perks – saving water and saving re-adjustment of temperature. Grohe Pacific Pte Ltd. We use cookies to ensure that we give you the best user experience on our website. About once every week or two. Caroma . Now I've had to buy $100 leak sensor to email me when a leak occurs. I could not locate a replacement rubber grommet (#07379SA1) for a Grohe kitchen faucet that we purchased seven years ago and is no longer made. There also nobody replied our goods status.Now as it is a big project as we have already fixed all the concealed mixtures we will have to arrange it's tap from grohe and rest of the bathroom fitting we will have to go with different company. This faucet enables your sink to be as easy to use and productive as the one you would find in a top- of- the- line kitchen at your favorite restaurant.  It packs all of the professional punch into a more compact form, so as not to seem out- of- place in your home.  Consumers report that this faucet is extremely easy to install, and can be installed in about ten minutes even by the most inexperienced plumber (this could mean you!). It is reported that the hose works well and stays in place when not in use.  This faucet features the Starlight Finish and SilkMove ceramic cartridge that gives it a polished look and feels.  If you fancy yourself an amateur chef and pine after the professionals, consider bringing this faucet into your own kitchen to bridge the gap. Not only did I wait this long, no one ever came on the phone. © 2015-2020 Faucet Mag. This activity is sometimes frustrating, and people often leave the water running to avoid going through it again. I've tried to call Grohe about the failure of a kitchen faucet that was installed by the original homeowner (so not covered by the limited lifetime warranty) and a missing part in a new Grohe faucet, but the wait times were so long I decided to email the company. Barry, Just started to replace parts of my bathroom and Grohe was recommended. Get the best deals on GROHE Shower Taps & Thermostats. Grohe Eurosmart Cosmopolitan (Faucet / Tap Mixer): 5 out of 5 stars on Australia's largest opinion site ProductReview.com.au. The characters and numbers are spaced, but if you try to space them, they won't fit. Have a great day. The Grohe Concetto is a pull-down faucet that is beautiful and well made. Grohe 32298003 Ladylux L2 Kitchen Faucet, Pfister Faucet Reviews – (Buying Guide 2021), Danze Faucet Reviews – (Buying Guide 2021), Kingston Brass Faucet Reviews – (Buying Guide 2021), Delta Touch Faucet Reviews – (Buying Guide 2021), Waterstone Faucet Reviews – (Buying Guide 2021), Moen Faucet Reviews – (Buying Guide 2021), Kohler Faucet Reviews – (Buying Guide 2021), Grohe Faucet Reviews – (Buying Guide 2021), Brizo Kitchen Faucet Reviews – (Buying Guide 2021), Glacier Bay Faucet Reviews – (Buying Guide 2021), Aquasource Faucet Reviews – (Buying Guide 2021), Vigo Faucet Reviews – (Detailed Buying Guide 2021), Kraus Faucet Reviews – (Buying Guide 2021), Hansgrohe Faucet Reviews – (Buying Guide 2021), Grohe StarLight/ SuperSteel Infinity Finish, A pause button allows you to simply pause the water and not have to turn it off. 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