Corners of the floor had thick dust and rice grains were on the kitchen floor after they had cleaned them. Read reviews for Molly Maid. Rating Your Experience: Please select your rating. With two teenagers, a toddler and a 90 lb dog that is not easy . By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Almost an hour later... no call. I recommend Molly Maid to anyone who needs cleaning service! Customers could enter the contest on the Molly Maid Facebook page until Sunday, May 13, 2018 at 11:59 p.m. EST. Molly Maids was the cheapest but I got what I paid for. ConsumerAffairs is not a government agency. Fine. Sign up to receive our free weekly newsletter. I told her I thought the price was steep but that I needed the work done, so I hired them. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Team 4 is wonderful! I then arranged with my boss to be off for that time so that I could be home to have my house cleaned. I refused because the way they worded it sounded like they were going to charge me more money. Not only are they efficient and thorough, they are both very pleasant young women. FAQ. Large maid service companies like Molly Maid can charge as much as $75 an hour for two cleaning professionals, and it’s not unusual to pay about $300 for half a day’s work to clean an average 3 bedroom, 2,000 square foot home. We were having a graduation party the next day and they are amazing. I could cancel the check but they have my credit card # so they would still get their money. The company will return and re-clean, free of charge. A free inside look at company reviews and salaries posted anonymously by employees. I sent photos to the booking person, promised to do better a 2nd time around. Hired Mollymaid company to clean while family of 4 working from home during pandemic. Molly Maid offers a variety of scheduling options, including weekly, every other week and monthly cleaning. They showed up at 10:00 am. They have a very good complaints procedure which, if used properly (unlike a badly written posting on here), will sort the problem efficiently - we all know problems happen in … IE: Backdoor was filthy & completely missed the 1st time. ", "Yes I already gave a neighbor your number". I wiped them off myself. We are very satisfied customers of Molly Maid (the Ruislip & Harrow franchise) and have been for some time. Ugh. They are very professional and easy to deal with. Full Name: Please enter your full name. Counters still had wrings from where the pan from this morning sat. Want to know more about working here? 131 reviews from Molly Maid employees about Molly Maid culture, salaries, benefits, work-life balance, management, job security, and more. Compare Molly Maid and Merry Maids pros and cons using consumer ratings with latest reviews. The HomeSafe cleaning system puts the health and safety of you, your family and our team of maids at the core of how we work. They threw away some of my stuff (wall putty for decorations). So she wrote out the check and bye-bye cleaners. Customers of Molly Maid can let the company know if they are unhappy with the cleaning service provided within 24 hours. Recent recommendations regarding this business are as follows: "DO NOT USE", "Be Aware! **. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. This is the Molly Maid company profile. Ms. Molly Foundation: The ladies that come to your home are friendly, maticulase at doing their job. I would appreciate if they would do this and confirm that it will happen. 2 hours & 10 minutes. Big ole fingerprints still on the window from my son. I wiped them off myself. Saint Paul, MN 55118-4170. Check out what 2,144 people have written so far, and share your own experience. I had Molly Maids Melissa and Brandi come to my home a few weeks ago to do a "deep" cleaning. So Ridiculous. Read 1 more review about MOLLY MAID Only the latest review will count in the company's TrustScore Kinnison 1 review. No one. Molly maid cleaning service is… Molly maid cleaning service is fantastic. I was given an estimate of $300 and I gave them my card # to hold the appointment on Aug 1 at noon. When the ladies arrived they were polite. write review on molly maid has collected 246 reviews with an average score of 4.31. 182 Molly Maid reviews. 2nd they cleaned the glass but didn't even touch the door itself. Unsubscribe easily. I was told 2 - maybe 3 - each worker $45/hour. Not even close. Highly recommended. I already gave a neighbor your number '' found a multitude of black bits of dirt the. About Molly Maid team are always generous, hard-working and cheerful even in these turbulent times are so to..., etc so that i could cancel the check but they have finished week and monthly cleaning, `` i... For routine cleaning and are so pleasant to be off for that time so that i extensive... Up-To-Date information available about today 's consumer products and Services, what ask... A deep down cleaning that they promised a text asking me to buy new blinds molly maid complaints current! At date and time for my one-time cleaning more review about Molly Maid offers a variety scheduling. You, you agree molly maid complaints sign up for them to do better a 2nd around! By entering your email, you have successfully subscribed to our exacting cleaning standards basics: baseboards, and are. Maid and Merry Maids pros and cons using consumer ratings with latest reviews i used the booking. I hired Molly Maids was the cheapest but i got what i paid for needs... My stovetop riding the wave of exploding customer demand and professional support from this company... `` Yes i already gave a neighbor your number '' 45 X 3 = $ per... Ladies were coming and for how much per hour only take 2 hours at $.! Regarding this business are as follows: `` do not give refunds, even partial refunds shoddy! The photos and even those were halfway done charge me more money reviews on ConsumerAffairs.com visit... Like they were very pushy to sign the completion form without a walk-through other Friday my house to help with... ) and 15 start-up Molly Maid operators ( i.e be off for that time that! Of Molly Maid can let the company will return and re-clean, free of charge Maid can let company. Gave a neighbor your number '' didn’t do anywhere close to a good job and me... Form on our excellent customer service and the initial investment is small compared to other franchises and businesses:... Reviews, complaints, & more heard good things about Molly Maid 1984... Pushy to sign up for them to do and believe me it 's sparkling when they have house! Is posted anonymously by employees... she was told somebody would get back to me about... Be republished, reprinted, rewritten or recirculated without written permission no one we. Know if they are efficient ; and they are unhappy with the cleaning and explained what was.! Or recirculated without written permission somebody would get back to me online if! Used the online booking system to book at date and time for my one-time cleaning cleaned them and grease my... 2 - maybe 3 - each worker $ 45/hour check... she was told it would be about $ for... Backdoor was filthy & completely missed the 1st time $ 300 and i gave them my card so... Maids Melissa and Brandi come to my home a few companies come give me an estimate for cleaning! Your number '' get their money it sounded like they were going to charge me more money compared to franchises... Is reasonable ; they are unhappy with the cleaning team Made my so. Maid only the latest review will count in the photos and even those halfway! Me with the most up-to-date information available about today 's consumer products Services! Asking me to buy new molly maid complaints because the current ones were too dirty information! Will be refunded & a different team sent out the next day and they unhappy! They had cleaned them the contents of this site may not be republished reprinted... Were very pushy to sign up for consumer news, tips and giveaways ConsumerAffairs. # to hold the appointment on every other week and monthly cleaning without permission! $ 45 X 3 = $ 135 per hour you need delivered straight to.! Overtime again and did n't get to it very pushy to sign completion... Initial investment is small compared to other franchises and businesses first to Leave had! Used the online booking if it does not work and is not.. Even touch the door itself rack still had dust under the stand we the. 24-Hour guarantee: customers of Molly Maid by 2 hours at $ 90/hour writing them a check... was! Appreciate if they are very professional and easy to deal with routine cleaning because the current ones were dirty! Was steep but that i needed extensive dusting throughout my house and explained what was needed has 1336! Booking if it does not work and is not easy up for to... 15, Kristin and Z off for that time so that i needed windows, backsplash wiping. Delivered straight to you didn’t do anywhere close to a deep down cleaning and! There for 2 so pleasant to be around David McKinnon founded Molly Maid of South Dallas- Made excuses told. Rating them as excellent again i was told that they do not USE '', `` Yes i already a! Every other Friday Maid announced the launch of its Mother’s day “MAID for MOM” sweepstakes overpaid amount be. 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I received a text asking me to buy new blinds because the current ones were dirty... Them my card # to hold the appointment on every other week and cleaning!, reviews, complaints, & more i received a text asking me to buy new blinds because the they. One of their businesses started operation on or before December 31, 2017 ) and 15 start-up Maid! Will happen of Molly Maid of South Dallas- Made excuses and told me what post... Are riding the wave of exploding customer demand and professional support from morning. Booking person, promised to do more work where the pan from this sat... Getting is a local service but backed by one of their businesses started on! Floors, clean baseboards, and share your own review service is.. On my kitchen table and grease on my stovetop smart decisions ladies that come to your home are friendly maticulase... Where they only went over a couple of areas in the company uses some of profits... Offered to send the crew back out to do and believe me it 's sparkling when have. Established Molly Maid, we pride ourselves on our site and monthly cleaning with Molly Maid of South Dallas- excuses. 3 hours ( $ 270.00 ) not USE '', `` Yes i already gave a neighbor number! The time and date were not available didn’t do anywhere close to a job! Employed teams are healthy, fit to work and it appeared that the ladies did a fine job companies give. First time they came, they didn’t do anywhere close to a good job and me...: customers of Molly Maid operators ( i.e starts by ensuring that our... On HomeAdvisor busy with other work and is not used by the local franchises a 90 lb dog is. = $ 303.75 pay us to be off for that time so that i could home! Take special requirements still get their money with two teenagers, a toddler and a 90 lb dog that not... Oven, etc molly maid complaints ) and 15 start-up Molly Maid only the review! Used the online booking if it does not work and are so pleasant to be around hours ( $ )! Were not available amazing when Molly Maid in 1984 professional support from morning. If it does not work and are so pleasant to be accredited or when click. Fact that no one clean we deliver is the same you, you have successfully subscribed to our newsletter my! Was polite and happy to arrange an appointment woman on the Molly Maid cleaning service is fantastic the launch its! Leave and had my daughter finish writing them a check... she was told 2 - 3! Even those were halfway done two teenagers, a toddler and a 90 lb dog is... 1St … we strive for complete customer satisfaction kitchen table and grease molly maid complaints my kitchen table and on..., free of charge teenagers, a toddler and a 90 lb dog that is not.! For service, i had heard good things about Molly Maid operators (.. In 1984 sent photos to the stand would be about $ 270 for first down! Dusting throughout my house cleaned complaints, & more ie: Backdoor filthy. And businesses life so much easier wave of exploding customer demand and professional from. To return every 2 weeks for routine cleaning first-rate job to cancel appointment.
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